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Please keep in mind that, due to the nature of overseas delivery we will not make refunds on external 
package damage.

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The weight stated on our site is not just the weight of the product, but it also contains minimum fee 
for box and wrapping, as well as minimum personnel expenses. We hope you could understand that 
this is a needed measure, since we are offering you the lowest wholesale price as possible. We won't 
be making refunds regarding this matter, but if there's any issues or inquiry, please feel free to mail 
us. We promise you to make the best efforts to please your needs.

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In case your tracking number is invalid please provide us the information via e-mail. We will verify 
the tracking number with your country's post office and reply back to you. But please bare in mind 
that the process takes about 2 weeks - 1 month.